Refund Policy

Information concerning of the right of withdrawal for digital content

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Right of withdrawal

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You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire 14 days after you receive the files via email or download. 

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To exercise the right of withdrawal, you must inform us (Marble Collective, Rechenzentrum - Dortustraße 46 (Briefkasten #69), Potsdam, BB, 14467, Germany, phone +4915773497226, email marblecollectivemusic@gmail.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

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To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

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Effects of withdrawal

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If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Expiration of the right of withdrawal

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Your right of withdrawal expires, if the performance of the contract has begun with the your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.

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Sample Withdrawal Form

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(complete and return this form only if you wish to withdraw from the contract)

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- To Marble Collective Music, Rechenzentrum - Dortustraße 46 (Briefkasten #69), Potsdam, BB, 14467, Germany, phone +4915773497226, email marblecollectivemusic@gmail.com:

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*),

- Ordered on (*) / received on (*),

- Name of consumer(s),

- Address of consumer(s)

- Signature of consumer(s) (only if this form is notified on paper),

- Date

(*) Delete as appropriate.

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